As we approach the Fall of 2024, Cascadia Pharmacy Group continues its advocacy efforts for community pharmacy at the regional, national, and now international levels. Our commitment is to ensure that community pharmacies remain vital and relevant, with pharmacists recognized and supported as essential healthcare providers in their communities.
One of the key takeaways was the shared struggle with pharmacy profitability and reimbursement, issues that are not unique to the United States. -Jeff Harrell
Recently, our CEO, Jeff Harrell, attended the World Pharmacy Council (WPC) Conference, formerly known as Pharmintercom, in Lisbon, Portugal. This annual event brought together pharmacy leaders from 14 countries, including New Zealand, Canada, Belgium, Germany, the UK, Ireland, Scotland, Australia, Israel, Spain, and the United States. The conference focused on roundtable discussions and presentations, where delegates shared insights into the challenges and successes of pharmacy practice in their respective countries.
NCPA Coalition Representing the United States
Jeff, along with National Community Pharmacists Association (NCPA) CEO, Doug Hoey, current NCPA President, Lea Wolsoncroft, and NCPA Immediate Past President, Hugh Chancy, represented the United States at this prestigious event. Doug Hoey, who also currently serves as the President of the World Pharmacy Council, was re-elected for another three-year term during the meeting, highlighting the significant influence and respect the NCPA holds on the global stage.
International Takeaways: The UK, Australia and Canada
The conference was an invaluable opportunity for Jeff and the NCPA team to engage with international counterparts, learning about diverse pharmacy practices and exploring potential solutions to common challenges. “One of the key takeaways was the shared struggle with pharmacy profitability and reimbursement, issues that are not unique to the United States,” Jeff explained. For instance, the UK’s Pharmacy First program aims to position pharmacies as the first point of contact for primary care. While this initiative increases patient access, it also highlights the need for fair compensation for pharmacists—a challenge that resonates with many countries.
Australia’s success in leveraging government support through the Pharmacy Guild was also noteworthy. “Their approach to legislation and advocacy has led to thriving pharmacies, despite high operational costs such as taxes and utilities,” Jeff noted. This kind of strategic legislative engagement is something the NCPA aims to emulate to enhance the financial stability of pharmacies in the U.S.
Interestingly, Canada is beginning to face challenges similar to those in the U.S. with the potential infiltration of Express Scripts, a Pharmacy Benefit Manager (PBM). “The NCPA’s extensive experience with PBMs has positioned us as invaluable advisors to our Canadian counterparts, helping them navigate and mitigate the impact of PBMs on their pharmacy landscape,” Jeff said.
Jeff’s Upcoming NCPA Presidential Term
Looking ahead, Jeff’s goals as the incoming NCPA President are ambitious yet essential. His focus will be on advocating for legislation that ensures fair and equitable pricing for pharmacy services. “We provide a premium product and should be compensated accordingly,” Jeff emphasized. The relationships and insights gained at the WPC Conference will undoubtedly inform and enhance these advocacy efforts.
Lessons to Apply to the Future of Community Pharmacy in the U.S.
Jeff’s personal experiences in Lisbon, including visiting local pharmacies and engaging with international leaders, have enriched his perspective and commitment to the global pharmacy community. As he prepares to take over the NCPA presidency in late October, his international engagement will play a crucial role in shaping a healthier and more sustainable future for pharmacies in the U.S.
Cascadia Pharmacy Group is dedicated to supporting these efforts, confident that Jeff’s leadership and the global insights he brings will drive significant progress in our industry. Together, we are committed to advancing pharmacy practice and ensuring that our pharmacists are recognized and rewarded for their essential contributions to healthcare.